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By how much has their workforce grown over recent years?
At 31st March 2003, Boots employed a total of 68 740 people, equivalent to 47 050 full time equivalent workers. This compares with a total number of employees in 1997 of 82 520. This is clearly quite a significant reduction in staffing. How do we account for this? At least part of the answer comes from how the structure of the organisation has changed over recent years. In 1997, for instance, Boots owned Halfords (car and bike sales and accessories retailer), as well as A G Stanley and Do It All (home improvements and DIY retailers). These three businesses accounted for about 15 000 employees and are no longer owned by Boots.
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