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Domino's Pizza

How are their employees motivated?

Employees (or team members, as Domino's term them) are motivated and trained to offer high standards of customer service.

Franchisees and their staff teams have access to training programmes and can attend corporate events in the UK and abroad. An awards system operates and some Domino's team members go on to buy their own franchise.

It costs a fee of around £160 000 for the right to open your own Domino's Pizza store. This sum buys a fully-fitted store and enables the franchisee to use the company brand image, ingredients, recipes, marketing materials and packaging. The company does offer a finance service for franchisees.

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