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Mind your Business - 16 January 2006

Business Ownership

The News

If you wander down any high street or shopping mall, there is a fantastic array of different shops all offering a variety of things to tempt us. Take so-called 'high street fashion'. You have such a choice - Topshop, Miss Selfridge, Dorothy Perkins, Burton, British Home Stores (now known as BHS) and Tammy, to name but a few.

But how much choice do you really have? You might think that all these stores are separate shops, and in some respects they are. They might be catering for a slightly different market or market segment, but in fact they are all owned by the same company and behind that company is one man!

Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, Topshop, Topman and Wallis are all part of the Arcadia Group Limited, which is owned by Philip Green. Philip Green also owns BHS and Tammy, which trades as a brand within BHS. In the 2004 Times Rich List, Mr Green was estimated to have a personal fortune of £3.6 billion!

High street shops

Dorothy Perkins and Burton - two separate stores? Yes in some ways, but no in others. Behind both of these is one man - Philip Green. It is little wonder he is referred to as the 'king of the high street'.

This sort of business ownership is not unusual. Many of the brands we know on the high street are all part of the same group and whilst it may seem that there are lots of independent stores to choose from, the reality is that many of them are all inter-related in some form or another

Other examples of this web of business ownership include the Speciality Retail Group plc - heard of them? Probably not, but they own Racing Green, Suits You, Young's Hire, Woodhouse, Chester Barrie and Suit Direct. HMV and Waterstones are part of the same group; The Shoe Studio Group Ltd owns Chelsea Cobbler, Roland Cartier shoes, Roberto Vianni, Nine West, Bertie, Pied a Terre and Principles. The DSG Group owns Dixons, Curry's, PC World and The Link, and Kingfisher own B&Q, Screwfix Direct and Woolworths.

HMV store

HMV - Not just a simple chain of music stores selling CDs. The international arrangement of different forms of business ownership and its ownership of Waterstones and planned takeover of Ottakars is typical of many such arrangements of business ownership.

All in all, that does not leave much room for too many other high street stores! Of course, plenty of smaller stores do exist, but the trend in recent years has been for stores to become increasingly more consolidated. By this we mean that the ownership of the stores falls into the hands of a smaller number of businesses or owners. However, what is important in many cases is to ensure that the brand lives on.

The brand is not just the name of the business; it is what the business is associated with and recognised for. Think of Topshop and what comes to mind? High quality expensive clothing that you would be worried about wearing on a raucous night out? Probably not. Functional clothing that is of good quality but reasonably priced - the sort of clothes you buy, wear a few times and then ditch as you change your wardrobe and attempt to keep up with the fashions. That is probably more like what Topshop aims to be and very successful it has been at fulfilling that role.

In many ways the high street is rather deceptive, giving the impression of a crowded market place with high levels of competition. The reality might be different but that does not mean that we do not have a choice!

Theory

The following theories and concepts are relevant to this news item:

  • Business ownership
  • Economies of Scale
  • Diversification
  • Synergies
  • Branding

Business ownership

Look in any standard textbook on business ownership and it all seems reasonably straightforward. You start off as a sole trader, move on to become a partnership, then a private limited company and finally the pinnacle of success is as a public limited company! In reality things are quite different.

One crucial point to remember when looking at business ownership is who is setting up the business and why? If it is an individual with a new business idea then the type of start-up model might be a choice between a sole trader, partnership or private limited company. With the latter two, the individual might be using members of the family as partners or shareholders who will contribute to the initial finance of the business.

For large businesses, however, the issues might be quite different. Many larger businesses will be setting up different types of business within their organisation. It might be setting up a new operation abroad or an associated business to help the core business. This might involve setting up a distribution arm, for example. Rather than having it as part of the whole business, it might be set up as a separate business in its own right but dedicated to servicing the needs of the core business.

Shopping

Having a range of different businesses with different brands might be a benefit to a company in the fashion industry. Copyright: LotusHead

In such circumstances, the sub-business is likely to be set up as a private limited company with the only shareholder being the main business. This type of organisation is fairly common. In addition, the rise of private venture capital is of growing importance in the business world. Essentially, venture capitalists are groups of private investors who look for business opportunities to invest in. If they do spot a suitable business opportunity, they tend to buy the business and keep it as a private limited company where it remains under their control.

Business ownership, therefore, is not quite as straightforward as textbooks might suggest. However, the essential reasons for a business being placed in a specific type of ownership are likely to be pretty much the same regardless of the size of the owner!

Economies of Scale

Economies of Scale are the advantages of large scale production that result in lower cost per unit produced.

The important thing about this concept is the term 'scale'. This is not just about a firm expanding by selling more, it is referring to the implications of a change in scale. When Philip Green bought the businesses in the Arcadia Group, there was a change of scale. Mr Green in effect purchased the 2,000 stores that make up the group. Each store in itself is one representation of a scale of production with its own cost structure both fixed and variable. When you add all these stores together the scale of operations is clearly significantly different to that which would be the case if there were only 500 stores.

This very large scale of operations means that there are a range of advantages that Philip Green can gain that lead to a lower unit cost. Note that the total costs are going to be significantly higher - 2,000 stores cost a good deal more to run than 500 stores! However, the average cost per item might well be lower as a result of these advantages.

The reason for this is that Mr Green can use a range of tactics that increase output/sales at a greater rate than the increase in the costs. For example, within the group there might be people employed specifically for their skills in buying new stock. Their expertise in understanding the market, the fashion industry, knowing where to look for new supplies, what fabrics and styles will sell and what will not might be crucial in the success of a season's sales.

Energy plant at night

Some firms need to operate on a massive scale to make it worth producing at all. As long as output rises at a faster rate than costs then the unit or average cost will fall. This is the essential principle of economies of scale. © Photolibrary Group

Hiring this sort of expertise might not come cheap. Let's assume that Mr Green pays his buyer for Topshop £150,000 a year. Not a bad salary. The economies of scale will arise if the contribution that this person makes to the output/sales of the business is worth far more than the salary costs. The cost per unit, found by dividing total cost by the number of units of output, will fall as a result.

Mr Green might also gain other benefits by being able to negotiate with suppliers around the world on prices. It's not just 'bulk buying' but the relationship that large firms are able to build with their suppliers that helps and leads to lower average costs.

Diversification

There is an old saying - don't put all your eggs into one basket! For a business, relying on one area of the market can be dangerous. If that market slows down for any reason, for example as a result of a slowdown in the economy, then it could mean financial difficulties. This might particularly affect businesses in very competitive industries where the margins they are working with are slim. The margin can be thought of as the difference between the price and the cost of production for each unit.

Once sales decline, rival firms might decide to compete by reducing price. This trims margins even further; some firms will suffer and may have to close down stores or even sell off the business. Allsports, the high street sports clothing chain with 177 stores, was recently bought by JD Sports after being in administration, blaming a price war as the reason for its demise.

Diversification, therefore, might be a way of a business getting involved in different activities. In so doing, the hope might be that if one section of the business is doing worse than expected, other parts of the business might compensate for this and keep the group as a whole on an even keel.

Synergies

2 + 2 = 6. It sounds ridiculous but in business terms this is what synergy is all about. Synergy occurs where the whole is greater than the sum of the parts. For example. Mr Green's Arcadia Group consists of seven brands. Individually, they might all be perfectly good businesses but together they form a powerful retail presence on the high street and the cost savings that the group as a whole can achieve, the sharing of information, the sharing of knowledge from within and outside the business and so on can all serve to make it good business sense to have each of these different businesses under one ownership.

Branding

Model on the catwalk

Fashion label owners often form agreements with models to represent their brand image to consumers. © Dreamtime

Branding is about achieving recognition and identity for your products or services. A brand is not just a name; a brand has to be recognised by customers and invariably associated with something. It has to have an identity and that identity reflects what the customer might be looking for out of the product.

There is a common perception amongst exam candidates that a brand has to be a luxury product, such as Prada, Armani and so on. This is not the case. Matalan, Primark and Poundstretcher are all brands but they are not associated with high priced products. Instead they would hope to be seen as good quality, reasonably priced (the word 'cheap' might not be what they would naturally choose) products that are within the range of many ordinary customers. Parents might harbour a desire to dress their three children in Armani clothes but on a combined income of £500 per week this is not going to be the case. Making sure their children have clothes that are functional, have some respect for fashion but which are affordable is what brands like Matalan are trying to do.

This sort of market is a big one and such firms will rely on selling in volume rather than having high margins on each item but selling less. That is what the high fashion brands do. They will certainly not sell large quantities (by comparison) of shirts at £300 a time, but the margin they make on each item is much larger. The whole intention is to retain an air of exclusivity and having a high price does that effectively by squeezing out a large part of the potential market. After all, what is the point of having Armani clothes if everyone has got them? It would defeat the whole point of telling your friends you have bought an Armani suit! Armani would want to be associated with exclusivity, quality and the style that boasts high incomes.

For Philip Green, therefore, the benefits of having a variety of different stores means that different market segments can be targeted that wish to be associated with that brand. Tammy, for example, is associated with young girls' fashion - between the ages of probably 9-14; Evans is associated with fashions for the 'fuller figure' and Topshop might be targeted at the 18-25 age groups primarily.

Trainers

Two pairs of trainers - which is the most valuable? If the Nike pair are £90, what would you pay for the ones on the right?

Questions

  1. Explain the reasons for Philip Green wanting to keep his businesses as private limited companies as opposed to floating on the stock market.
  2. Examine the costs and benefits of having a diverse range of brands on the high street
  3. What value can a firm place on its 'brand'?
  4. How important is a brand to the success of a business such as those involved in high street fashion?

Related Web sites for Research

  • Speciality Retail Group (SRG) Ltd - home page(http://www.specialityretailgroup.co.uk)
  • Racing Green firm sold for £30 million - from the BBC(http://news.bbc.co.uk/1/hi/business/4475964.stm)
  • Gresham Companies - home page of the private equity group who provided the funds to buy Racing Green(http://www.gresham.vc/scrap_book.ht)
  • Store Wars: Fast Fashion - special BBC 'Money Programme' report (http://news.bbc.co.uk/1/hi/business/3086669.stm)
  • The brilliant deal-doer behind Bhs - BBC article on Philip Green(hhttp://news.bbc.co.uk/1/hi/business/1765974.stm)
  • Philip Green - Times Rich List article(http://www.timesonline.co.uk/richlist/person/0,,33602,00.html)
  • Philip Green - Links to a series of articles by the Scotsman on Philip Green and his businesses(http://business.scotsman.com/topics.cfm?tid=368)
  • Arcadia Group Ltd - home page(http://www.arcadiagroup.co.uk/promostores/arcadia/flash/index.html)
  • HMV Group - home page( http://www.hmvgroup.com)
  • Investor FAQs - HMV FAQs; the question on synergies is particularly helpful(http://www.hmvgroup.com/aboutus/faqs.jsp?menuName=INVESTOR_FAQS
  • £640m secures win-win housebuilding deal - from the Guardian(http://business.guardian.co.uk/story/0,16781,1650332,00.html)
  • Managing the Magic - McKinsey presentation on firms in the fashion industry(www.mckinsey.com/practices/retail/knowledge/articles/managingthemagic.pdf
  • The power behind the throne - Scotsman article on the growth of Prada(http://news.scotsman.com/features.cfm?id=569312005)
  • Economies of Scale - Biz/ed PowerPoint presentation( http://www.bized.co.uk/educators/16-19/economics/firms/presentation/scale.ppt)
  • Economies of Scale - Biz/ed activity( http://www.bized.co.uk/educators/16-19/economics/firms/activity/scale.htm)
  • Branding - A Biz/ed Mind Your Business feature(http://www.bized.co.uk/current/mind/2003_4/241103.htm)
  • Mergers - A Biz/ed In the News feature ( http://www.bized.co.uk/dataserv/chron/news/2445.htm)
  • Venture capital: how does it work? - from the BBC(http://news.bbc.co.uk/1/hi/business/2940142.stm)

Mark Scheme

  1. Explain the reasons for Philip Green wanting to keep his businesses as private limited companies as opposed to floating on the stock market.

    For this question you will need to have a good understanding of the advantages and disadvantages of different types of business organisation. In particular, you will need to understand the difference between a private limited company (indicated by the word 'Limited' or LTD after its name) and that of a plc. In theory becoming a plc allows the business to expand beyond what might normally be possible within the confines of a private limited company because there is a far greater access to capital.

    However, this advantage comes at a price. The degree of regulation and the transparency with which plcs have to operate might mean that their strategies and tactics are laid bare for all to see and the degree of control is shifted to the interests of the shareholders as opposed to those who are directly involved in running the business. Philip Green might have different aims and objectives to that of the wider shareholding community that might be involved in the business were it to be a plc. In addition, many of these shareholders might be institutional shareholders like pension funds and insurance companies who might have very different short and long term ambitions.

    The question therefore is one where you will have to take your knowledge of types of business ownership and apply it to the case in point. Incidentally - the addition of the information about how wealthy Philip Green is, is not there by accident - there is a good reason and it may be very relevant to this particular question.

  2. Examine the costs and benefits of having a diverse range of brands on the high street.

    This question takes in all of the major points raised in the theory section. For a business person like Philip Green, the benefits of having a diverse product and brand portfolio, the synergies that can result from growth and the economies of scale might all be specific benefits that could arise. The reference section contains some links to examples of the strategic developments in the fashion industry and also how Prada has grown in the last ten years to become a powerful brand in the fashion industry. These two articles might help you to piece together bits of information that will provide the basis for the answer.

    Try to make sure that your answer is balanced - i.e. that you consider not only the benefits but also the costs. Being big and having lots of brands is not necessarily the route to success!

  3. What value can a firm place on its 'brand'?

    How long is a piece of string? The simple answer might be that for many businesses they would not invest so much time and energy into developing their brands if they did not think they were important. Many businesses would like to get to the stage where their brand was associated with the product in the consumer's mind - talk young people's fashion and what store immediately comes into your mind? If it is Topshop then Philip Green and his team will have gone a long way towards increasing the value of the brand.

    One other way to look at it would be to consider how much another business would pay to be able to use the brand name? Think how valuable the Nike 'tick' is. Essentially, that is the only thing they really own and is the only thing of real value in the company. Add the Nike 'tick' to any clothing or footwear item and see how much more you can add to the price. See the image above to help you with this!

  4. How important is a brand to the success of a business such as those involved in high street fashion?

    The key to this answer is to firstly explain why branding is important to business success but then you must also show that you understand that there are other factors that are important in business success - the price, quality, location, the product itself, the people involved and so on.

    This is a question that is heavily weighted towards evaluation and so you will have to weigh up the relative importance of each factor and arrive at a judgment. Use relevant examples from the article or from the references given to help you in explaining your answer. One that is rooted in real business examples is likely to be more accurate and demonstrate a better understanding that just a rendition of theory.