Outsourcing to India

This Problem Based Learning (PBL) exercise focuses on business outsourcing - its costs and benefits to business and the countries concerned. Our Guide for Students explains how to approach the problem and get the most out of the learning process.

The Pull of India - Is Outsourcing a Necessary Way of 'Keeping up with the Jones's'?

BT, Network Rail, Aviva (insurance) and a number of other high profile companies have attracted headline news on announcing plans to outsource some of their business activities to India. Outsourcing seems to have become a strategic necessity for many businesses seeking to cut costs and maintain competitive advantage. Even the examination awarding body Edexcel has outsourced its mark collection process abroad! Nokia, a Finnish firm, recently announced it planned to invest between £52 and £78 million into India to build a new plant to produce mobile phones. For the countries and the businesses concerned it's a 'win-win' situation.

Bangalore in the 1990s - the 'Silicon Valley of India' took off as the country's IT capital

Electronics factory workstation. Precision, high skills work.

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Problem Based Learning

Outsourcing to India: The Problem

The Pull of India - Is Outsourcing a Necessary Way of 'Keeping up with the Jones's'?

Bangalore in the 1990s - the 'Silicon Valley of India' took off as the country's IT capital