Production and Quality 1

This lesson is designed to be used in the classroom or as a homework task to support the teaching and learning of Production and Quality 1 in BTEC Business.

Production and Quality 1

This resource is designed specifically for Units 1 and 2 of the Edexcel BTEC National qualification, 'Introduction to Business' and 'Business and Management'.


The aim of this resource is to develop your understanding of business production. By the end, you should be able to:

  • Understand that production is possible in primary, secondary and tertiary sectors of industry
  • Investigate examples of production in real world organisations
  • Understand some of the issues surrounding the problems of production in developing countries



The coffee market is an excellent case study to help investigate and exemplify the issues surrounding production and quality. Biz/ed's Business Profiles, located in our 'Company Info' section contain a study of Cafédirect, the fair trade coffee, tea and cocoa business.

This Activity involves you in investigating this business profile and finding some answers to questions that are vital to the development of some of the world's poorest and least developed countries.

Cafédirect's product range


Using Biz/ed's Cafédirect Business Profile, answer the following questions. You should use the information in the profile and the company's own Web site.

  • Coffee production is an example of which of the following industries? Primary, secondary or tertiary.
  • How do Cafédirect seek to add value to their product?
  • In a news article, the Food and Agriculture Organisation of the United Nations analyses some of the barriers that prevent coffee growers from gaining from the benefits of adding value to their production processes. Take a look at the article - the key points are to be found in paragraphs one and two. The real problem for coffee growers is outlined in paragraph six.
    How could Cafédirect help its coffee farmers add greater value to their products?