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Functional Areas - Mind Map

Mind Maps have been produced to introduce topics and give students an overview of key topics being studied. The maps can be viewed as a whole page or, for those who prefer a more linear approach, as a text version.

Functional Areas mind map - linked to larger version

View larger version of the mind map.

  • Human Resources
    >> See also: Finance and Accounts
    >> See also: Administration and IT
    >> See also: Customer Service
    • Recruitment and Retention
    • Motivation/Productivity
    • Professional Development
    • Health and Safety/Conditions of work
    • Trade Unions
    • Training
  • Sales and Marketing
    >> See also: Administration and IT
    >> See also: Production (Operations)
    • Market Research
    • Promotion
    • Sales strategies
    • Pricing strategies
      • Competitive pricing
      • Penetration Pricing
      • Skimming
      • Absorption Pricing
      • Contribution Pricing
      • Cost plus
      • Target pricing
      • Psychological Pricing
    • Sales team
    • Product
      • New product development
      • Product improvement
      • Targeting market
  • Research and Development (R&D)
    >> See also: Administration and IT
    >> See also: Production (Operations)
    • New Product development
    • Product improvement
    • Product testing
    • Efficiency gains
    • Competitive Advantage
    • Value Added
  • Finance and Accounts
    >> See also: Human Resources
    >> See also: Production (Operations)
    >> See also: Administration and IT
    • Cash Flow
    • Monitoring Income/Revenue
    • Monitoring Expenditure
    • Preparing accounts
    • Raising Finance
  • Production (Operations)
    >> See also: Finance and Accounts
    >> See also: Administration and IT
    >> See also: Research and Development (R&D)
    >> See also: Sales and Marketing
    • Planning
      • Human resources
      • Physical resources
      • Capital needs
    • Projecting
    • Monitoring costs
    • Method
    • Outputs
    • Sourcing resources
    • Efficiency
  • Administration and IT
    >> See also: Finance and Accounts
    >> See also: Research and Development (R&D)
    >> See also: Human Resources
    >> See also: Sales and Marketing
    >> See also: Production (Operations)
    >> See also: Customer Service
    • Estates management
    • Reception
    • Security
    • Clerical work
      • Recording and reporting
      • Record keeping
      • Facilitating communication
    • IT applications across the business - communication
    • Quality Control Overview
  • Customer Service
    >> See also: Administration and IT
    >> See also: Human Resources
    • Distribution
    • After-Sales
    • Enquiries
    • Advice
    • Complaints