What are 'Functional Areas'? - Functional Areas of a Business

An activity that introduces Functional Areas of a Business for Level 2.

Functional Areas of a Business - What are 'Functional Areas'?

Most businesses consist of a number of different departments, each of which has a specific job or task to do - these are called 'functions'.

You are likely to have heard the names used for these functional areas before, so let's find out what you already know about them.

Task 1

Look at the mind map below:

A mind map showing the functional areas of business: human resources, customer services, marketing/sales, research and development, administration/IT support, production/operations and finance and accounts.

The images on the map might give you a clue but can you come up with your own ideas about what each part of a business does?

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