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Question Bank - Business Studies

Human Resource Management: Test 2

Q1. Most management teams use 'appraisal' but what is meant by this term?

(Select one answer)

(a) * A system used to improve the performance of personnel.
(b) * The main way in which an employees wages are determined.
(c) * A system of reward points offered by retailers to attract customer loyalty.
(d) * The evaluation of an individual employee's performance over a given period of time.

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Q2. In recent years autonomous working groups have come to play an important part in many businesses. What are their essential features?

(Select one answer)

(a) * The group reports directly to the senior management above them in the hierarchy of the firm.
(b) * The creation of teams which have a high level of autonomy and control over their immediate working environment.
(c) * The bringing together of various individuals who have a common interest in solving certain problems.
(d) * A group of experts brought into research new ways of producing a product.

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Q3. Authoritarian leadership is a term often seen in textbooks. What does it mean?

(Select one answer)

(a) * A style of leadership where the leader keeps a very tight control on all information and decision-making processes.
(b) * A system of leadership that allows maximum participation by all employees.
(c) * A chain of command that is flat and allows considerable personal freedom to make decisions.
(d) * The selling of debts to an agency, who take responsibility for their collection.

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