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Question Bank - Business Studies

Human Resource Management: Test 3

Q1. Ineffective planning of workforce would be highlighted by

(Select one answer)

(a) * Recruitment and selection problems.
(b) * The need to out source some of the production.
(c) * A need to offer retraining to current employees.
(d) * An opportunity to increase the use of mechanisation.

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Q2. Which of the following is one of the factors that might influence the style of leadership used by a firm?

(Select one answer)

(a) * Accepting that employees who agree are favoured.
(b) * Workers should be left to be more in control of their own working environment.
(c) * Offering profit sharing as part of employees remuneration package.
(d) * The skills expected from each employee.

Source: bized

Q3. Which of the following will influence the style of management used by a company?

(Select one answer)

(a) * The desire by the owner to have the workforce treat him in a fatherly way.
(b) * The need to focus discussions on policy as a joint process between employees and employer / manager.
(c) * The culture of the company, the nature of its work and the preferences of the individual managers.
(d) * The use of distinct penalties for poor performance.

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Q4. What is meant by the term empowerment?

(Select one answer)

(a) * A process of giving employees greater autonomy and decision-making powers.
(b) * A system that encourages workers to move more freely within the workforce.
(c) * The opportunity to share in the company's profits.
(d) * A formal system of leadership that relies greatly on control.

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Q5. Which of the following will influence the method of recruitment and selection used by a company?

(Select one answer)

(a) * The state of the economy.
(b) * The size of the organisation.
(c) * The type of training programmes used by the company.
(d) * The possible expansion of UK business in Europe.

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Q6. Which of the following is an accurate definition of recruitment?

(Select one answer)

(a) * The process of attempting to fill gaps that exist in the skills of the current labour force.
(b) * The system of following someone around and noting how they perform their duties.
(c) * The process by which companies fill the need to find new employees.
(d) * A statement that enshrines the fundamental objectives of the company.

Source: bized

Q7. Which of the following is NOT normally a sign of poor morale amongst a workforce?

(Select one answer)

(a) * High levels of absenteeism.
(b) * High levels of turnover.
(c) * Increased levels of personal productivity.
(d) * A poor external image and difficulties attracting good recruits.

Source: bized

Q8. Which of the following IS one of Herzberg's 'motivational factors'?

(Select one answer)

(a) * Opportunities to achieve some personal advancement within the organisation.
(b) * The application of respected supervision of employees by those responsible for this role within the organisation.
(c) * Within organisations it is the workings of groups that influence codes of behaviour.
(d) * People are primarily motivated by money and little else.

Source: bized

Q9. Which of the following is one of Herzberg's 'hygiene factors'?

(Select one answer)

(a) * Recognition in the workplace.
(b) * A reasonable salary.
(c) * An opportunity to take some responsibility in ones place of work.
(d) * Developing a sense of achievement in the working environment.

Source: bized

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