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Surfer. Copyright: Jenny W (http://www.sxc.hu/browse.phtml?f=profile&l=emsago)Operation of the Rip Curl Boardmasters Event

In other units, you will have covered many of the areas that are needed to successfully manage and run an attraction. This would include such areas as marketing, customer service and human resource management.

Areas that you need to focus on include:

  • Health and safety
  • Security
  • Facilities for the disabled
  • Pricing policies
  • Marketing and promotion
  • Access and location
  • Staffing needs

Select a format from the list below to view the introduction and interviews. If you need help in selecting the right format, please read our guide to accessing streamed video and downloadable video and audio. If you have difficulties in getting the streamed video to work, please read our video streaming FAQs.

Length of audio/video - 00m:48s Length of audio/video - 05m:32s
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Introduction - MOV Interviews - MOV
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Introduction - AVI [425 KB] Interviews - AVI [6.8 MB]
Introduction - MOV [777 KB] Interviews - MOV [6.1 MB]
Introduction - WMV [283 KB] Interviews - WMV [5.2 MB]
Downloadable AudioDownloadable Audio Downloadable AudioDownloadable Audio
Introduction - MP3 [380 KB] Interviews - MP3 [2.6 MB]
Introduction - WAV [387 KB] Interviews - WAV [2.6 MB]
Introduction - WMA [297 KB] Interviews - WMA [2 MB]
TranscriptTranscript TranscriptTranscript
Introduction Interviews

Questions

  • What are the health, safety and security implications of the event?
  • Is the location a problem, for example, access, parking?
  • What facilities are provided for disabled people?
  • What is the pricing policy (adult, student, etc.)
  • What are the job roles involved in the Rip Curl Boardmasters event?
  • Think of an attraction you have visited recently and describe how they manage its operation (focus on the factors mentioned above).

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