Working in Travel and Tourism

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Travel and Tourism

The following constitutes a full list of resources on Biz/ed relating to Working in Travel and Tourism. All resources are applicable for Levels 3 and 4 unless otherwise stated. Resources suitable for Levels 1, 2 and 5 are marked where relevant. For further information on this, please see our guide to teaching and learning levels.

Theory Explanations and Notes
Rip Curl Boardmasters Event - Could You Manage This?

Presentations
Retail Travel Environment [142KB]
Preparing for Employment in Travel and Tourism [66KB]
Customer Service Skills [53KB]

Worksheets, Activities and Simulations
Rip Curl Boardmasters Event - Could You Manage This?
Holiday Representatives 1 - Activity
Holiday Representatives 2 - Activity
Retail Travel Operations - Activity
Preparing for Employment in Travel and Tourism - Activity
Recruitment and Selection in Travel and Tourism - Activity
Career Opportunities in the Travel & Tourism Industry - Activity
Demonstrating Selling Skills - Activity
Customer Service Skills - Activity
Provision of Customer Service and its Benefits - Activity

Current Topics
Leisure and Workplace Stress - At your Leisure
Formula 1 - The Business of Money - Mind your Business

Company Information and Case Studies
Industrial Action - BAA Business Profile Motivation - BAA Business Profile
Motivation - easyJet Business Profile

BTEC Travel and Tourism »

Rip Curl Boardmasters Event »

easyJet Business Profile »