You work in the Economic Planning Department of a consultancy firm, Econ Consult. You have been asked by the Managing Director to work in a small group with 3 other people to write a response to the following enquiry.

Company Name : We need to know
Contact Name : Dr J Jack
Company Address : Room 101, 77 Old Road, Bath, NW29

I am enquiring about the levels of traffic congestion level in London, UK, and the effectiveness of possible policy responses.

Your findings will need to be communicated in two ways. The first will be as a written report with covering letter and the second will be as a question and answer session with the client on the content of the report.

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